To comply with current legislation on data protection we must advise you of the personal data we hold, why we hold it and have your permission to retain it. We hold your information in order to ensure that we can make contact:
• in an emergency
• for booking information
What information do we collect?
We collect information from you when you become a customer of the Purr Inn Boarding Cattery.
For the smooth running of the Purr Inn and to comply with the terms of our licence we need to keep a record of:
• Your name
• Your address
• Your landline and mobile numbers
• Your email address
• Contact details of another responsible person in case of emergency
• The details of your pet(s)
• The name and telephone number of your veterinary surgeon
What do we use your information for?
We hold your information to ensure the smooth running of the Purr Inn Boarding Cattery and to ensure a safe and comfortable stay for your cat(s). We must also hold certain data to comply with the terms of our licence. We may use your personal information to send cat related or cattery material e.g. annual Christmas card. If you would rather not receive this, please advise us in advance.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information. We are required by law to retain your records for a minimum of 3 years beyond the boarding end date. Our maximum retention time is 6 years from the end date of your last stay. If for any reason you no longer wish your data to be held by us, please advise us in writing. All information held on paper and no longer required will be shredded, and all electronic data will be permanently deleted.
Do we disclose any information to outside parties?
We do not sell, trade, or give your personal information to any outside parties. However, we may release your information if we believe that it is necessary to comply with the law, or to protect our/ other’s rights, property, or safety. Your cat’s photo and name may appear on our Website, Facebook page or Instagram, we will never use your family name in any posts, however any reviews you leave may show your name. If you would prefer photos not be used, please advise us in advance.