If your cat has previously been a guest of the Purr Inn, yours and your cat’s details are saved in our system, so please log in using your usual email address (please check with us if you are not sure which one we have loaded), review/update your information if needed and request your booking. You can also view your existing bookings with us at any time.
If your cat is new to the Purr Inn, please create an account using your usual email and the system will request you set a password. Please then add in all your information, plus your cat’s details (there’s also the option to upload your cat’s photo) along with selecting your vet, saving each section as you go, then you can request your booking. There is also the option to read and sign our terms and conditions online using your phone or tablet (terms and conditions can also be read on our website). All cats need to be fully vaccinated before they are able to stay with us.
Once we have received your booking request, we will email your confirmation to you which will include details of any deposit required and how to make the payment.
If your cat hasn’t stayed with us before, we like to catch up with you at the time of booking by email or phone, to learn a bit more about your cat and make sure we have everything we need.
You also have the option to use the ‘Book Now’ button on our Facebook Page or we can send you a link by email if you prefer which accesses the system in the same way.
After your personal information has been input once, there is no need to input all this again, unless you need to update something.
When requesting your booking, if you get an ‘unavailable’ message please choose the waiting list option or email us on enquiries@purr-inn.co.uk. We may be able to juggle timings around to squeeze you in. Kindly note that you will only be offered the waiting list option if you choose a Monday-Saturday date for arrival/departure as we are closed on Sundays. If you are on our waiting list and a place becomes available we will get in touch to check you’d still like the place.
If you have any problems with the system, or have any questions, please don’t hesitate to get in touch.